Contact. Email hello@getsanpo.com. It helps if you tell us your iPhone model, your iOS version and what you were doing when it went wrong. A screenshot is even better.

Walks or what's nearby not working? They start from your location, or from an area you pick when location is off. If you'd rather use your location, open Settings on your iPhone, find Sanpo, and turn location on. Guides, phrase cards and conversations work without it.

A place looks wrong? Ratings, hours and photos come from Google Maps, so a closed shop or an old opening time can show up. Tell us which place and we'll look.

Your saved places and routes. They live on your phone only, since Sanpo has no accounts. Details are on the privacy page.